Roman Esthetics — Privacy Policy
Last updated: November 1, 2026
Your trust matters to us. This policy explains what information Roman Esthetics LLC ("Roman Esthetics," "we," "us") collects when you visit www.roman-esthetics.com, book an appointment, or receive services at our studio, and how we use and protect it. We do not sell your personal information.
1. Who we are
Roman Esthetics, LLC 5115 W. Bell Rd., Suite F-103, Glendale, AZ 85308 Phone or text: 602-900-1241 Email: shop@roman-esthetics.com
2. Information we collect
Information you give us
Contact and booking details: name, phone, email, mailing address, birthday (optional), and appointment history.
Client intake and consultation information: skin type and concerns, skincare routine, current medications and topical products, allergies and sensitivities, relevant health conditions, pregnancy or nursing status, and past treatments. We ask for this only so we can perform your services safely.
Photos: with your permission, we may take photos of your skin to track your progress.
Payment information: card payments are processed by our booking and payment providers. We do not store full card numbers.
Messages: anything you send us by email, text, phone, social media, or contact form.
Newsletter sign-ups: your email address, if you choose to subscribe.Definitions-For the purposes of this Privacy Policy:
Information collected automatically
When you visit our website, we and our service providers may collect your IP address, browser and device type, pages visited, and time spent on the site, using cookies and similar tools.
3. How we use your information
To book, confirm, remind you of, and manage appointments.
To provide safe, personalized treatments and product recommendations.
To process payments, gift cards, and purchases.
To answer your questions and keep records of your care.
To send promotions, newsletters, and skincare tips — only if you have opted in.
To improve our website and services.
To meet legal, licensing, and recordkeeping requirements.
4. Your client file and photos
Your intake forms, treatment notes, and photos are kept confidential. They are seen only by Roman Esthetics and the estheticians who care for you.
We will never use your photos on our website, social media, or advertising without your separate written consent. You may withdraw that consent at any time, and we will stop future use.
Roman Esthetics is an esthetics practice, not a medical provider, and is generally not covered by HIPAA. We still treat your health-related information with the same care and do not share it except as described in this policy.
5. Text messages (SMS)
If you give us your mobile number, we may text you about appointments, such as confirmations and reminders. We will send marketing texts only if you separately agree to receive them. Message frequency varies, and message and data rates may apply. Reply STOP to opt out at any time or HELP for help. Consent to texts is never a condition of booking. We do not share your mobile number or text-messaging consent with third parties for their marketing.
6. Who we share information with
We share information only with trusted service providers that help us run our business, and only as needed:
Vagaro — online booking, client records, reminders, and payments.
Squarespace — website hosting, forms, and newsletter.
Shopify — our online skincare store at romanesthetics.com, which has its own privacy policy.
Payment processors — to complete card transactions.
Website analytics (such as Google Analytics) — to understand how visitors use our site.
These companies may use your information only to provide services to us. We may also disclose information if required by law, to protect someone's safety, or if our business is sold or transferred, in which case your information would remain protected by this policy.
We do not sell, rent, or trade your personal information.
7. Cookies and your choices
Our website uses cookies to make it work properly, remember your preferences, and measure traffic. You can block or delete cookies in your browser settings; some site features may not work without them. Our site does not currently respond to "Do Not Track" browser signals.
8. How long we keep information
We keep client records, intake forms, and treatment notes for as long as you are a client and for a reasonable period afterward to meet legal, insurance, and business needs. Marketing contacts are kept until you unsubscribe. When information is no longer needed, we delete or securely destroy it.
9. How we protect your information
We use reputable, secure platforms for booking and payments. We limit access to client information to the people who need it. Paper forms are stored securely. No system is 100% secure, but if a breach affecting your personal information occurs, we will notify you as required by Arizona law.
10. Your choices and rights
You may ask us to:
Give you a copy of the information we have about you.
Correct information that is wrong or out of date.
Delete your information, unless we must keep it for legal or recordkeeping reasons.
Stop sending you marketing emails or texts. Every email has an unsubscribe link, and you can reply STOP to any text.
Withdraw consent for use of your photos.
To make a request, email hello@roman-esthetics.com. We will respond within 30 days.
11. Minors
Our website is not intended for children under 13, and we do not knowingly collect their information online. Clients under 18 may receive services only with a parent or guardian's consent, and the parent or guardian completes the intake forms.
12. Links to other websites
Our site links to other websites, including Vagaro, our Shopify store, Facebook, and Instagram. Their privacy practices are their own, and we encourage you to read their policies.
13. Changes to this policy
We may update this policy from time to time. The "Last updated" date at the top shows when it last changed. Significant changes will be posted on this page.
14. Contact us
Questions about this policy or your information? We're happy to help.
Roman Esthetics LLC 5115 W. Bell Rd., Suite F-103, Glendale, AZ 85308 Phone or text: 602-900-1241 Email: hello@roman-esthetics.com